Website Terms of Use.

1. About This Website

1.1 Welcome to Sales Savvy Online (the Website). The Website provides information about growth marketing services for eCommerce brands and hosts interactive tools, including AI-powered diagnostic instruments, available to any visitor.

1.2 The Website is operated by Marcez Pty Ltd (ACN 637 414 638, ABN 70 637 414 638) trading as Sales Savvy Online (SSO, we, us, our). Please read these Website Terms of Use (Terms) carefully. By accessing, browsing, or using the Website or any of its tools, you signify that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must cease use of the Website immediately.

1.3 SSO reserves the right to update these Terms at any time by publishing a revised version on this page. Updates take effect from the date of publication. We recommend you keep a copy of these Terms for your records.

1.4 SSO may, at its sole discretion and without prior notice, modify, suspend, or restrict access to any part of the Website, including any tool, feature, or content.

2. Acceptance of These Terms

You accept these Terms by accessing or using the Website. No account or registration is required to browse the Website or use the diagnostic tools.

3. Permitted Use

3.1 You may use the Website only for lawful purposes and in accordance with these Terms and any applicable law or regulation.

3.2 You must not:

• (a) use the Website for any illegal or unauthorised purpose;
• (b) collect, harvest, or scrape any information from the Website by automated means, including bots, crawlers, or scripts, without SSO's prior written consent;
• (c) use the Website to transmit unsolicited commercial communications or spam;
• (d) attempt to gain unauthorised access to any part of the Website, its servers, or any system or network connected to the Website;
• (e) interfere with or disrupt the integrity or performance of the Website; or
• (f) use the Website in any way that could damage SSO's name or reputation or violate the rights of any third party.

3.3 If you are in the business of providing services substantially similar to those offered by SSO, you are a competitor of SSO. Competitors are not permitted to access or use the Website's content, tools, or materials for competitive intelligence or any commercial purpose. SSO reserves the right to hold any competitor who breaches this clause fully responsible for any resulting loss.

4. Intellectual Property

4.1 All content on the Website, including text, graphics, logos, images, audio clips, video, code, scripts, design elements, and interactive features, is owned by or licensed to SSO and is protected by copyright and other intellectual property laws of Australia and applicable international treaties.

4.2 SSO grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Website for your own personal, non-commercial purposes in accordance with these Terms. This licence does not include the right to:

• reproduce, republish, or distribute any Website content;
• modify or create derivative works from any Website content;
• use any Website content for commercial purposes without SSO's prior written consent; or
• frame or link to the Website in a way that is misleading or that implies any association with SSO that does not exist.

4.3 All trademarks, service marks, and trade names displayed on the Website are owned by or licensed to SSO. Nothing in these Terms transfers any intellectual property rights to you.

4.4 You must not, without SSO's prior written permission, broadcast, republish, upload to a third party, transmit, post, distribute, show or play in public, adapt, or change in any way any content from the Website, except as expressly permitted by these Terms or where the content is freely available for re-use or is in the public domain.

5. Privacy — General

SSO takes your privacy seriously. Any personal information collected through your use of the Website is handled in accordance with SSO's Privacy Policy, available at https://salessavvy.online/privacy-policy/. Clause 6 below sets out additional privacy terms that apply specifically to SSO's AI-powered Tools.

6. Data Collection, Processing and Privacy — AI-Powered Tools

6.1 Application of This Clause

6.1.1 This clause 6 applies to all interactive, AI-powered tools and diagnostic instruments operated by SSO on its websites and subdomains (each a Tool, collectively the Tools). This clause supplements the Privacy Policy available at https://salessavvy.online/privacy-policy/.

6.1.2 By accessing or completing any Tool, you acknowledge that you have read, understood, and agree to the data practices described in this clause 6 and in the Privacy Policy. If you do not agree, you must not use the Tools.

6.1.3 SSO is the data controller (or equivalent) in respect of all personal information collected through the Tools.

6.1.4 Where a specific Tool collects categories of information that differ materially from those described in this clause 6, SSO will provide a supplementary collection notice at the point of collection for that Tool.

6.2 Information We Collect Through the Tools

6.2.1 Depending on the Tool you use, we may collect the following categories of information:

• (a) Identity and contact information you provide directly, which may include:
  • First name and/or last name;
  • Business name; and
  • Email address.
• (b) Business and operational information you self-report about your own business, which may include:
  • Revenue, traffic, and conversion metrics;
  • Advertising spend and channel information;
  • Product, team, and operational details; and
  • Free-text responses describing your business situation, challenges, or goals.
• (c) Technical and attribution metadata collected automatically when you access and use a Tool, which may include:
  • IP address and user agent string;
  • Referrer URL and UTM campaign parameters;
  • Advertising click identifiers (including Facebook click ID (fbclid) and Google click ID (gclid));
  • Meta browser cookies (fbp and fbc) used for advertising conversion matching; and
  • Session timestamp, session length, and page interaction events.

6.2.2 The business information described in clause 6.2.1(b) relates to your own business and is self-reported by you. SSO does not independently verify this information.

6.2.3 You represent and warrant that any personal information you provide about third parties (for example, information about team members or prior service providers included in free-text responses) has been collected and is being disclosed by you in accordance with applicable privacy laws, and that those individuals have been notified of such disclosure where required.

6.3 How We Use Your Information

6.3.1 We use the information collected through the Tools for the following purposes:

• (a) Delivery of Tool outputs: to process your responses using AI-assisted analysis and return a personalised result, report, or recommendation to you;
• (b) Follow-up communications: to contact you by email with information about SSO's services, programs, and resources that may be relevant to the output you received. You may opt out of marketing communications at any time by clicking the unsubscribe link in any email or by contacting us at info@salessavvy.online;
• (c) CRM and client relationship management: to record your details and a summary of your Tool interaction in our customer relationship management system;
• (d) Advertising attribution and measurement: to measure the effectiveness of our advertising campaigns by matching your Tool submission to prior advertising interactions on Meta and Google platforms;
• (e) Analytics and platform improvement: to analyse aggregate usage patterns across the Tools, improve existing Tools, and develop new services; and
• (f) Legal and compliance obligations: to comply with any applicable law, court order, or regulatory requirement.

6.3.2 We will not use your information for any purpose that is incompatible with the purposes listed in clause 6.3.1 without first obtaining your consent or as otherwise permitted by law.

6.4 Disclosure to Third-Party Service Providers

6.4.1 To deliver the Tools and fulfil the purposes described in clause 6.3.1, SSO discloses personal information to the following third-party service providers (each a Sub-processor):

6.4.2 Each Sub-processor is engaged under a written agreement that requires them to handle personal information in a manner consistent with applicable privacy laws.

6.4.3 SSO intends to store the primary database in the AWS Sydney (ap-southeast-2) region. However, the storage region may change. Where a change would result in data being stored in a jurisdiction outside Australia, SSO will update this clause and the Privacy Policy accordingly.

6.4.4 SSO may engage additional Sub-processors from time to time. Where a new Sub-processor is engaged in a role that involves processing personal information collected through the Tools, SSO will update this clause accordingly.

6.5 Cross-Border Disclosure

6.5.1 Several Sub-processors listed in clause 6.4.1 are located in, or process data in, the United States and potentially other jurisdictions outside Australia. By completing any Tool, you acknowledge and consent to your personal information being disclosed to overseas recipients in those jurisdictions for the purposes described in clause 6.3.1.

6.5.2 Where personal information is disclosed to an overseas recipient, SSO takes reasonable steps, including contractual protections, to ensure that the overseas recipient does not breach the Australian Privacy Principles (APPs) in relation to that information.

6.5.3 For users located in the European Economic Area or the United Kingdom: To the extent that the GDPR or the UK GDPR applies:

• (a) SSO processes your personal data on the following legal bases:
  • Performance of a contract / pre-contractual steps (Article 6(1)(b) GDPR): to generate and deliver the Tool output you have requested;
  • Legitimate interests (Article 6(1)(f) GDPR): for advertising attribution, analytics, and follow-up communications; and
  • Consent (Article 6(1)(a) GDPR): where we have obtained your explicit consent.
• (b) Transfers to Sub-processors in the United States or other third countries are made subject to appropriate safeguards, including Standard Contractual Clauses (SCCs).
• (c) You have the right to: access your personal data; rectify inaccurate data; request erasure; restrict or object to processing; data portability; and withdraw consent at any time.
• (d) To exercise any of these rights, contact us at info@salessavvy.online.

6.5.4 For users located in the United States: Certain US state privacy laws (including the CCPA) may grant you additional rights. SSO does not sell personal information. To exercise applicable rights, contact us at info@salessavvy.online.

6.6 AI-Assisted Processing and No Performance Guarantee

6.6.1 The outputs generated by the Tools are produced using an artificial intelligence language model provided by Anthropic PBC (the Claude API). Your responses are transmitted to Anthropic solely for the purpose of generating your personalised output.

6.6.2 Anthropic does not use API inputs or outputs to train its AI models.

6.6.3 All Tool outputs are generated automatically based on your self-reported inputs. They are provided for general informational and indicative purposes only. They do not constitute professional business, financial, legal, marketing, or other advice.

6.6.4 Any forecasts, projections, revenue estimates, growth predictions, performance benchmarks, or other forward-looking figures generated by any Tool are indicative only. SSO makes no representation that any result described in a Tool output will be achieved.

6.6.5 SSO reserves the right to review, quality-check, or manually supplement AI-generated outputs.

6.7 Advertising Attribution and Tracking Technologies

6.7.1 The Tools use the following tracking and attribution technologies:

• (a) Meta Conversions API: a conversion event is sent to Meta including your hashed email address and hashed IP address;
• (b) Meta browser cookies (fbp, fbc): set by Meta's pixel for conversion matching;
• (c) Google Analytics 4 (GA4) and Google Ads Enhanced Conversions: collects usage data and may transmit hashed contact information;
• (d) Microsoft Clarity: session replay and heatmap data. Does not capture passwords or payment information.

6.7.2 You may limit certain tracking by adjusting your browser settings, using browser extensions, or opting out through the relevant platform's mechanisms.

6.8 Data Retention

6.8.1 SSO retains personal information collected through the Tools for as long as necessary to fulfil the purposes described in clause 6.3.1, or as required by law.

6.8.2 SSO currently retains Tool submission data indefinitely in its primary database unless you request deletion.

6.8.3 You may request deletion at any time by contacting info@salessavvy.online.

6.9 Security

6.9.1 SSO takes reasonable technical and organisational steps to protect personal information, including encrypted data transmission (TLS), access controls, and contractual security obligations on Sub-processors.

6.9.2 No method of transmission over the internet is completely secure. SSO does not guarantee the absolute security of personal information.

6.9.3 In the event of a data breach, SSO will comply with its notification obligations under the Notifiable Data Breaches scheme and, where applicable, the GDPR's 72-hour notification requirement.

6.10 Access, Correction and Complaints

6.10.1 You may request access to, or correction of, personal information by contacting:

• Email: info@salessavvy.online
• Mail: Sales Savvy Online, Level 24, 300 Barangaroo Avenue, Sydney NSW 2000

6.10.2 SSO will respond to requests within a reasonable time and without charge.

6.10.3 Complaints may be lodged with:

• Australia: OAIC at www.oaic.gov.au
• EU/EEA: your local data protection supervisory authority
• UK: the ICO at www.ico.org.uk

6.11 Updates to This Clause

6.11.1 SSO may update this clause 6 from time to time. Material changes will be noted by updating the "Last Updated" date on this page.

6.11.2 Continued use of any Tool after any update constitutes acceptance of the revised terms.

7. Online Courses and Educational Programs

7.1 Application of This Clause

7.1.1 This clause 7 applies to all online courses, programs, masterclasses, workshops, and other educational content made available by SSO (each a Course, collectively the Courses).

7.1.2 By enrolling in or purchasing access to any Course, you agree to be bound by this clause 7 in addition to the remainder of these Terms.

7.2 Access and Enrolment

7.2.1 Access to a Course is granted to you personally and is non-transferable.

7.2.2 SSO grants you a limited, non-exclusive, non-transferable, revocable licence to access and use Course materials for your own personal, non-commercial learning purposes only. This licence does not include the right to:

• reproduce, copy, record, screenshot, or download Course materials except where SSO expressly permits this;
• share, distribute, resell, sublicence, or otherwise make Course materials available to any third party;
• use Course materials to create competing products, courses, or training programs; or
• remove or alter any copyright, trademark, or other proprietary notices from Course materials.

7.2.3 SSO may update, modify, or remove Course content at any time.

7.3 Payment and Access Period

7.3.1 Course fees are as displayed on the Website at the time of purchase and are stated in Australian dollars (AUD) inclusive of any applicable GST.

7.3.2 Payment is processed at the time of purchase. Access commences upon receipt of payment.

7.3.3 Unless otherwise stated, access is provided for 12 months from the date of purchase.

7.3.4 SSO reserves the right to vary Course fees at any time. Variations will not affect purchases already completed.

7.4 Refunds

7.4.1 Due to the digital nature of Course content, SSO does not offer refunds once you have accessed the Course materials, except where required by the Australian Consumer Law (ACL).

7.4.2 Under the ACL, you may be entitled to a remedy if a Course has a major failure.

7.4.3 Change of mind, failure to complete a Course, or dissatisfaction with outcomes do not entitle you to a refund.

7.4.4 Where SSO cancels a Course before it commences, you will receive a full refund.

7.5 No Performance Guarantee

7.5.1 Course content is provided for general educational and informational purposes only.

7.5.2 Any case studies, income figures, or performance outcomes referenced in Course materials are illustrative only.

7.5.3 SSO does not guarantee any particular outcome, level of income, business growth, or return on investment.

7.6 Intellectual Property in Course Materials

7.6.1 All Course materials are the intellectual property of SSO or its licensors.

7.6.2 Nothing in your enrolment transfers any intellectual property rights to you.

7.6.3 If you become aware of unauthorised use of Course materials, please notify SSO at info@salessavvy.online.

7.7 Conduct in Community or Group Settings

7.7.1 Where a Course includes a community platform, you agree to treat all participants with respect, not share content posted by others without consent, not use the community for solicitation, and not post unlawful content.

7.7.2 SSO reserves the right to remove you from a Community or revoke Course access without refund if you breach these provisions.

7.8 Suspension and Termination of Course Access

7.8.1 SSO may suspend or terminate your access if you breach these Terms, infringe SSO's intellectual property, or engage in harmful conduct.

7.8.2 If SSO permanently discontinues a Course you have purchased, SSO will use reasonable endeavours to provide a comparable alternative or a pro-rata refund.

8. General Disclaimer

8.1 Nothing in these Terms limits or excludes any guarantees, warranties, representations, or conditions implied or imposed by law, including the Australian Consumer Law, which by law may not be limited or excluded.

8.2 Subject to clause 8.1, and to the extent permitted by law, all terms, guarantees, warranties, representations, or conditions which are not expressly stated in these Terms are excluded; and SSO will not be liable for any special, indirect, or consequential loss or damage.

8.3 The Website and all content and tools on it are provided "as is" and "as available" without warranty or condition of any kind.

9. Limitation of Liability

9.1 To the extent permitted by law, SSO's total liability will not exceed $100 AUD or, in the case of a Course purchase, the amount you paid for that Course.

9.2 SSO shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising from your use of the Website.

10. Indemnity

You agree to indemnify SSO from and against all actions, suits, claims, demands, liabilities, costs, expenses, loss, and damage arising out of or in connection with:

• your use of the Website or any Tool in breach of these Terms;
• any content or information you submit;
• your use of any Course in breach of these Terms; or
• your violation of any applicable law or the rights of any third party.

11. Suspension of Access

SSO may, at its sole discretion and without prior notice, suspend or restrict your access to the Website or any Tool if you have breached these Terms, SSO is required to do so by law, or your conduct impacts SSO's reputation.

12. Third-Party Links

The Website may contain links to third-party websites. Those links are provided for convenience only. SSO does not endorse, control, or take responsibility for the content, privacy practices, or availability of any third-party website.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of New South Wales, Australia. You submit to the non-exclusive jurisdiction of the courts of New South Wales, Australia.

14. General

14.1 SSO's failure to enforce any provision at any time does not constitute a waiver.

14.2 If any provision is found invalid, it will be severed and the remainder will continue in full force.

14.3 These Terms may only be amended by SSO in accordance with clause 1.3.

Last Updated: 19.05.2026