Most eCom brands don't have a marketing problem. They have a diagnosis problem.
Every SSO Growth Program runs on the same diagnostic system: strategy, site, marketing, in that order. The only thing that changes is depth, speed, and how many levers we pull at once. Pick where you are. Scale when the data says you're ready.
How every engagement starts.
Start with a Sprint
weeks. Real data. We test whether your business can acquire customers profitably before you commit to anything bigger.
See the numbers
You get a CFO-level viability forecast, not a pitch. If the model works, we show you the exact tier that fits, and why.
Enter the right tier
Launch, Accelerate, or Dominate. Matched to your revenue stage. We'll tell you if Launch is the right fit even when Dominate pays us more.
Grow with proof
Weekly dashboards. Strategist calls. Real KPIs: ROAS, MER, LTV, CVR. You always know what's working, what's not, and what's next.
The Validation Sprint
Most founders try to scale before proving the model works. That's how $50K gets burned. The Validation Sprint answers one question in four weeks: can this product acquire customers profitably?
We test the Three Puzzle Pieces in order: business strategy, website performance, marketing performance. If Piece 1 is broken, we flag it before touching Piece 3. Half the time, a "marketing problem" is actually a strategy or website problem, and nobody tells you.
By the end, you know whether to scale with confidence, optimise and retest, or pivot. That's $2,360 + GST worth of clarity, instead of $15,000+ scaling the wrong thing.
Three Possible Outcomes
Scale
The data proves it works. Move into a Growth Program with real numbers.
Optimise
The signal is there but something needs fixing. We tell you exactly what.
Pivot
The data says it's not ready. You walk away with clarity, not a bill you regret.
- Three Puzzle Pieces diagnostic
- Meta + Google Ads campaign setup
- Multi-angle creative and audience testing
- CPA, conversion rate, and ROAS analysis
- Customer behaviour and funnel diagnostics
- End-of-sprint 1:1 strategist call
- CFO-level viability forecast
- Up to $5,000 recommended ad spend
Three stages of one long relationship.
Every engagement moves through the same arc. We don't sell packages. We build growth partnerships that deepen as the business earns its way into each next stage.
Launch is where most partnerships start. You've got a product that works, early traction, and enough revenue to know you're onto something. What you don't have yet is a system. Every month is a scramble, every channel is a guess, and every spike in spend costs more sleep than it should.
At this stage our job is foundational. We build the strategy, site, and marketing machine properly, in that order, so every subsequent dollar you spend has a chance to work. Nothing ornamental. No TikTok, no UGC, no content calendars. Just the core acquisition and retention engine, running cleanly, with a senior team watching the numbers every week.
- Unlock the MoE System (48+ lessons, 50+ growth tools)
- Run Meta + Google Ads with weekly creative and audience testing
- Build 6 core email flows + 4 campaigns per month
- Run ongoing CRO, offer testing, and landing page improvements
- Review pricing, margins, and cash flow monthly
- Monthly 1:1 strategy calls + fortnightly check-ins
Easy Fishing Tackle: $0 to $90K in 6 months on Launch foundations. Ads delivered 5.3x ROAS. 28% of customers returned inside 90 days.
Brand built on Launch foundationsAccelerate is for the brand that's past the proving stage. You know the product sells, the channels work, and the unit economics more or less add up. What's hurting now is leverage. You're capped by the systems you bolted together in year one, and they're not built for what you need next.
At this stage we rebuild and deepen. The website gets replaced properly. Email goes from six flows to nine, with campaigns designed around promotional calendars rather than one-off blasts. SEO comes online so paid isn't your only acquisition lever. Advanced CRO and A/B testing start paying rent. You feel the difference inside 60 days, and the compounding keeps showing up every quarter after that.
- Rebuild the website if the data calls for it
- Run full Meta + Google with structured scaling frameworks
- Expand to 9 email flows with segmentation + review generation
- Launch full SEO strategy and technical SEO
- Optimise product pages, cart, and checkout flows
- Fortnightly 1:1 strategy calls + KPI dashboard + emergency support
Cat Evolution: Revenue tripled over three years without significantly increasing ad spend. ROAS up 65%. Email now drives a substantial share of total revenue.
Ken, Cat EvolutionDominate is reserved for brands already winning. The foundations are done. The machine is scaling. What's left is category ownership: turning a good brand into the brand in its niche.
At this stage we open new channels and layer new leverage. TikTok comes on as a second profitable acquisition engine. Organic social gets a real strategy, not a let's-see-if-it-works experiment. SEO becomes a monthly content engine. You get weekly strategic rhythm with senior SSO, quarterly board-level reporting, and a team whose job is to find where the next 15% lift lives.
- Open TikTok as a second profitable acquisition channel
- Run full organic social + weekly UGC scripting
- Publish up to 4 long-form SEO pieces per month + schema markup
- Run A/B testing, heatmap analysis, and mobile UX rebuilds
- Dedicated Growth Strategist + Campaign Manager on your account
- Weekly 1:1 calls + quarterly board reports + expansion roadmap
Eco Doggy: Pivoted from unsustainable dropshipping to a premium brand. Profit margins doubled. Built a loyal customer base and a sustainable growth trajectory.
Leilani Kovazc, Eco DoggyAll investments are $AUD + GST. Upfront payment options earn a commitment reduction. We walk through the maths on the discovery call, grounded in your cashflow and your timing. No hidden fees. No retainer games.
Same six disciplines. Different depth at each stage.
The SSO Growth Method runs through every partnership. What scales with you is depth and cadence, not the fundamentals.
You'll never wonder what we're doing.
Every client gets a live dashboard. No "reports" emailed as PDFs a week late. Real numbers. Updated live. Available 24/7.
You see exactly what's moving the needle, what isn't, and what's coming next. We write what's on our mind. You reply when it suits. No theatre.
- Live ROAS, MER, CPA, CVR, AOV, pulled directly from your platforms
- Action items updated weekly. Yours and ours
- Strategy calls and reports archived in one place
- Access granted to everyone on your team who needs it
The Dream Team working on your business.
You don't get an account manager and a stranger. You get a senior cross-functional team — strategy, ads, email, CRO, design, content — all under one roof, all working off the same plan.
Commit upfront. Save 20%.
We reward commitment because commitment drives results. Founders who pay upfront finish the program. Founders who finish the program get the outcome. Same inclusions. Same team. Twelve thousand dollars back in your pocket.
Launch
saved over 52 weeks
Accelerate
saved over 52 weeks
Dominate
saved over 26 weeks
Not everyone's a fit. And that's the point.
We take on a limited number of clients because we actually deliver. If you're not ready, we'll tell you on the first call.
Not For You If
- You want vanity metrics and dashboards that "look good" rather than prove ROAS
- You need someone to say yes to everything. We push back when the data says push back
- You expect 10x returns in 30 days with no systems, no offer, no margin
- You want to outsource ownership. This is a partnership, not a magic wand
- Your margins are broken and you're not willing to fix them before scaling
Built For You If
- You're committed to building a real business, not chasing a get-rich story
- You want honest diagnostics and clear reporting, even when the numbers suck
- You've got a product worth selling and the patience to let the system compound
- You want one senior team across strategy, ads, email, and CRO, not four vendors
- You measure success in LTV, MER, and profit, not clicks and impressions
They started where you are.
Founders who picked a tier, trusted the process, and got results they can actually prove.
"The website refresh process was straight forward, clearly documented from start to finish, the team provided regular progress updates and the result was a clean, more professional looking website. Since the launch our new site website conversions have increased significantly."
"We knew we were in good hands. Mareike helped us set tangible and realistic goals. When we kicked off Google Ads she said it could take up to two weeks. We had our first sale within a couple of days. We've had a lot of success since launching."
"In just two months, I've grown more than I probably did in the entire last year. Having a team that actually understands the numbers, the strategy, and how to turn vision into execution has been an absolute game-changer."
The ones you're actually thinking.
Do I have to start with the Validation Sprint?
Not always, but we recommend it. The sprint proves whether your product can acquire customers profitably before you commit to 12 months. If you already have strong data, clean attribution, and clear traction, we can discuss entering a Growth Program directly. You'll just need to show the numbers on the call.
What if it's not working three months in?
First, we don't wait three months to find out. You'll know inside month one because the dashboard is live. Second, we don't promise specific ROAS outcomes. We promise rigour, transparency, and a senior team. If the model isn't hitting the published ROAS ramp, we sit down, diagnose what's off, and adjust. That's the job.
Can I cancel? Can I pause?
Launch and Accelerate are 12-month minimum terms. Dominate runs on a 6-month minimum. Terms exist because growth compounds. If life throws a genuine curveball, talk to us. We're humans. We'd rather pause and restart than force work on someone who's not ready.
Can I switch tiers mid-contract?
Yes. Up or down. If the data supports moving up, we'll recommend it. If your business hit a rough patch and Launch-level intensity makes more sense, we can have that conversation too. We'll never push you into a more expensive plan unless the numbers justify it.
What happens at the end of the 12-month term?
We review everything: what worked, what didn't, what's next. Most clients continue because growth compounds and the team already knows the brand inside out. Some graduate to a smaller retainer. Some take what they've built in-house. All three are fine by us.
How much ad spend do I need on top of the program fee?
Ad spend is separate from the program fee. For the Validation Sprint, we recommend up to $5,000 in ad spend across the 4 weeks. For Growth Programs, ad spend varies by stage and margin: Launch brands typically start at $5K–$10K/month, Accelerate scales $15K–$40K/month, Dominate runs $40K+. We never scale spend if the numbers don't work.
What actually makes you different from other agencies?
We diagnose before we act. We validate before you commit. We report on profit, not vanity metrics. We take on a limited number of clients because delivery beats growth. Over 200 eCommerce brands have partnered with us because we earn trust before asking for it, not after charging for it.
Is there a performance guarantee?
The Validation Sprint is the guarantee. Four weeks, $2,360 + GST, and you walk out with a data-backed answer. No agency can honestly guarantee exact ROAS numbers. What we guarantee is senior execution, published benchmarks, and full transparency on the dashboard. You always know where you stand.
Do your fees ever change during the partnership?
Yes, they can. Partnership fees are structured so that the smaller the work, the less you pay. If the system is compounding and the work genuinely scales with it, fees scale proportionally. There's a clear ceiling, and you see the exact structure on the discovery call before you commit to anything. No surprise invoices. No hidden escalators. Just honest maths you approve in advance.
Are prices in AUD?
Yes. All prices are in $AUD + GST.
Find out which tier fits your business right now.
A short call. No pitch deck. We look at your numbers, ask the right questions, and tell you honestly which program makes sense — or if none of them do yet.
We take on a limited number of new clients each month. Every engagement gets the same senior team, the same depth, and the same honesty.